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Terms & Conditions

TERMS & CONDITIONS

PERSONAL INFORMATION ABOUT YOU AND YOUR VISIT TO THE WEBSITE

Welcome!

We process information about you in accordance with our (put the hyper link here for the Private Policy). By using the Website, you consent to this processing and warrant that all data provided by you is accurate.

CONTENT PROVIDED BY YOU:

All material which you contribute is subject to our use as part of these terms and conditions.

TRANSACTIONS CONCLUDED THROUGH THE WEBSITE:

Contracts for the sale of products formed through your visit on the website, are governed by these terms and conditions.

All contracts are binding on you and Bluffajo Cosmetics. We may transfer, assign, charge, sub-contract or otherwise dispose of any contract or obligations, at any time during the term of this contract.

We will contact you to let you know if we plan to do this, and seek your consent or give you the right to end your contract with us.

You may only Transfer your rights or your obligations under these terms and conditions to another person if we agree to this in writing with in 30 days.

The terms and conditions on the Website are subject to change and any contract for the sale of products will be formed under the terms and conditions in use at the time the contract is made.

YOUR RIGHT TO ACCESS THE WEBSITE:

Our website is solely for the promotion of our products and services in the USA and West Africa.

None of the products, services, or content on the website are offered to anyone in any country or jurisdiction where providing them may be prohibited by law. By using the website, or by creating an account with us, you represent to us that you are legally entitled to use the website and its products, services, and content. We rely on this representation in order to provide you with access to, and use of, the website and its content.

MEMBERSHIP TERMS:

Bluffajo Cosmetics gives you a choice: you can buy our luxury cosmetics at competitive prices without needing to purchase a membership, or you can opt for one of our memberships and buy our Products at a significant discount. The ‘Members Price,’ is  subject to the membership terms.

Choose Membership(The Bluffing SocieTee Membership Club)

  • There are two types of membership you can select from. (1.)I Loove Bluffing, (2.) I Like Bluffing and (3.)Try Bluffing. They both carry a fee. One is yearly, one is monthly and the other is No commitment. You can try it for one month without any commitment. All rules apply for the membership. Membership orders can be purchased at the website check out like any other product. From that purchase forward, you will become a Bluffajo Cosmetics member( you will be entered into the Bluffing SocieTee Membership Club).
  • As a member, you can buy Bluffajo Cosmetics products from the website at the Members Price. You will  be clear on your savings.
  • You receive (depending on your type of membership you purchased) a Spending Limit (“Spending Limit”) to show how much discount you can get with your membership.

Note: your the Spending Limit has no cash value and cannot be redeemed. It cannot be separated from the membership it is linked to.

Bluffajo Cosmetics products are produced to our unique specifications (the combination of packaging and ingredients).

TYPES OF MEMBERSHIP:

I LOVE BLUFFING Annual – this is a 12-month membership and your payment method will be charged the full amount for that year’s membership when you make that investment. (founding members only). Founding members period April 1, 2020 – June 1, 2020.

After June 1, 2020 all I Loove Bluffing Members will have a reoccurring monthly charge. Members will be billed the 1st – 4th of ever month. 5% late fees will be assets for any time after the 4th of each month.

After the first year, your membership will renew automatically on an annual basis and can be cancelled by you at any time by providing 60 days notice (such cancellation will take effect at the end of the -current membership year in which your notice to terminate has been given). Your payment method will be charged annually for as long as the membership lasts.  Any billing information that changes is your responsibility to update your information.

I Like BLUFFING Monthly – Monthly memberships come with a three-month minimum term. After the first three months, your membership will renew automatically for the next three months. However, you can cancelled at any time giving us 30 days notice (such cancellation to take effect at the end of the current membership month in which your notice to terminate has been given.

Note:  ALL MEMBERSHIPS ARE PREPAID!

From time to time, we may offer different membership terms, and the fees for such memberships may vary. We sometimes offer other promotional memberships, which are subject to these terms and conditions except as otherwise stated in the relevant promotional offer.

GIFT MEMBERSHIP- (Try Bluffing)

We may also from time to time allow the purchase of memberships to be given as gifts. These will not renew automatically and the recipient will be informed of its expiry date in advance.

Gift cards and gift membership codes can only be redeemed for gift memberships subject to these terms and conditions. Gift cards and gift membership codes should be kept safe, as lost or stolen gift cards and gift membership codes cannot be replaced. Bluffajo Cosmetics is not responsible for unauthorized use.

Gift cards and gift membership codes are ONLY valid for dates specified.

You may cancel a newly purchased gift membership, without having to give a reason, within 10 days of the day after you purchased the gift membership, provided the gift membership has not been activated/redeemed.

Refunds will only be made to the purchaser. Refunds of the price paid will be made to the purchaser only, onto the original payment card only. No refund or credit will be given to the gift recipient.

The gift recipient may cancel their gift membership at any time, however they will still receive access for the full gift membership period, subject to these terms and conditions. If you wish to cancel a newly purchased gift membership please contact our Guest Services Department 24 hours a day at www.bluffajo.com or  USA: +1301585-4770 or via email on assistme@bluffajo.com. You can also contact the Guest Services Department Attn:: Bluffajo Cosmetics Inc, 19607 Vaughland Drive, Germantown, Maryland 20874 please include your order number in all correspondence.

Once a gift card or a gift membership code has been activated/redeemed, this means the user has consented to the immediate start of their Bluffajo Cosmetics gift membership(Try Bluffing)or (in the case of an existing member, the immediate increase to their Spending Limit) and the purchaser loses their right of cancellation and refund.

UPGRADING YOUR MEMBERSHIP:

Depending on your type of membership, upgrades to your membership can be purchased on the website. These will increase your Spending Limit per month, starting immediately following confirmation of your upgrade.

If you have purchased an upgrade to a monthly membership, your membership will renew automatically on a month-to-month basis from the date on which you purchased your upgrade, at the upgraded monthly membership price. Your cancellation rights are not affected.

If you have purchased an upgrade to a monthly membership and would like to return to a previous level of membership, please email assistme@bluffajo.com and we will be happy to help. Please note all cancellations of upgrades requires 30days notice refunds will take up

If you have purchased an upgrade to a 12-month membership, your membership will renew automatically on an annual basis at the upgraded 12-month membership price. Your cancellation rights are not affected.

CANCELLING YOUR MEMBERSHIP:

If you wish to cancel your membership please us email sales@bluffajo.com. Please quote your order number in all correspondence. Please note that monthly memberships come with a three-month minimum term.

REJOINING FOLLOWING CANCELLATION:

If you wish to purchase a new membership following a previous cancellation, this is at our discretion. Please be aware that your Spending Limit will be reset to the ordinary starting figure. No Spending Limit from cancelled memberships will be carried over.

ACCEPTABLE USE POLICY:

We want everyone who uses the website to have a positive and safe online experience – in this section we set out the terms under which you may access the website and use the services and resources we provide on it. We appreciate you complying with these terms.

  • YOUR ACCOUNT WITH US:
  • If you open an account with us, you must ensure that the details you give us are correct and complete. Please let us know right away if any of the details you provided while registering should change.
  • If you are given a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it.

CHANGES TO THE ACCEPTABLE USE POLICY

  • We may revise this policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this policy may also be superseded by provisions or notices published elsewhere on the website.

OUR PRODUCTS:

  • The products offered on our website are cosmetics products that allows you to reveal your true beauty as we well protecting your skin. The products should be used by you.

INTELLECTUAL PROPERTY POLICY:

In this section we set out the terms relating to our intellectual property, and your use of and interaction with it.

We are the owner and/ licensee of the “Bluffajo Cosmetics” trade and brand name. Unless we expressly state otherwise, all intellectual property rights in the Website, including all copyrights, images, software, designs, text, sound, logos, artwork, look and feel of the website, devices, branding, trademarks, product selection, articles, arrangement, product names, and other content included in or supplied as part of the website and coordination of such content on the website (together defined as “copyright material”), is owned by us or one of our companies(The Maisie Dunbar Beauty Brands) and are protected by copyright laws and treaties around the world. All such rights are reserved by us, our companies.

AVAILABILITY

Although we do our best to ensure that all material and INFORMATION published on the Website is accurate, all Products are subject to availability. If we cannot supply you with the Product(s) you ordered, we will not process your order and will inform you of this in writing (which may include email). If you have already paid for the Product or service, we will refund you in full as soon as reasonably possible.

We reserve the right to restrict the availability of individual products or categories from time to time, including limiting the number of such products that may be purchased in any month.

YOUR STATUS

To place an order through the website, you warrant that you are legally capable of entering into binding  global contract.

You must be purchasing as an individual for private use and not as a wholesaler or reseller. We reserve the right to cancel orders where we believe that they are intended for resale(unless you have a resale or wholesale license.

OUR CONTRACT

You can check and correct your order at any point up until you have clicked the ‘PAY NOW’ (or similar) button on the checkout page.

The contract between us shall be concluded in English. If these terms and conditions (or any part of them) are made available in languages other than English, the English language version shall take priority.

You are required to provide us with your email address when placing an order (or when registering an account with us). We will notify you by email as soon as possible to confirm that we have received your order. Please note that all orders are subject to acceptance by us, and we will confirm acceptance to you by sending you an email confirmation that the product has been dispatched or, if applicable, the membership or gift purchased (“confirmation”). We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. The contract between us (“contract”) will only be formed when we send you the confirmation.

The contract will relate only to those products whose dispatch we have confirmed in the confirmation.

YOUR INFORMATION

During the checkout process, you will be asked to complete your payment details. All fields shown as compulsory must be completed. Please note that we will collect and store your information using an encrypted secure payment mechanism.

OUR RIGHT TO CANCEL ORDERS

Very occasionally we may need to cancel an order at our discretion. If this becomes necessary, it will be without charge to you.

YOUR GOODWILL CANCELLATION RIGHTS CANCELLING A PRODUCT ORDER

You may cancel a product order at any time within 2 days (provided products have not been shipped) beginning on the day after you have received your order, without having to give a reason. To exercise your right to cancel under the regulations, you must notify us within 2 days of the day after you received the order unless your product order is split into several deliveries over different days. In this case you have until 5 days after the day you receive the last delivery to change your mind about the product order. (you will be charge a 15% restocking fee) if product is not damaged. We will not accept damage products.

If you do decide to cancel your order, please contact our guest service department at sales@bluffajo.com. You can also contact the Guest Services Department by post at: Bluffajo Cosmetics Inc, Attn: Guest Service Department, 19706 Vaughland Drive. Germantown, Maryland 20874. Please include your order number in all correspondence. You will be responsible for the cost of return and for ensuring the products reach us safely. The right to cancel does not apply to products that have been open and sealed has been broken.

We try to dispatch all orders within 48 hours of receipt, so if you do change your mind, please notify us as soon as possible. If your order has already been dispatched or delivered, then you’ll need to follow our returns procedure to return the products to us. We will issue the refund to you on receiving the returned products, provided they are in a hygienic and resalable condition. Any returned products that are not in a hygienic or resalable condition may be disposed of and we shall have no liability to you in this regard, for refunds or otherwise. If you are exercising your right to change your mind you must send off the Products within 10 days of telling us you wish to end the contract. (please be advice if we do not receive the products you will not be refunded)

CANCELLING A MEMBERSHIP

You may cancel a newly-purchased membership at any time within 10 days beginning on the day after you purchased the membership, without having to give a reason.
If you have not yet placed any orders for products using your membership, you will be refunded the full cost of your membership. If you have placed orders for products using your membership, we reserve the right to deduct from your refund the reasonable cost of providing the membership to you, which is calculated as the typical price (i.e. non-member price) of the products you ordered, minus the members price you paid for them. If there is a difference owed to Bluffajo Cosmetics membership will not be cancel until payment is satisfied.
If you wish to cancel a membership, please contact on our contact us page. You can also contact the Guest Services Department by Bluffajo Cosmetics Inc, Attn: Guest Service Department, 19706 Vaughland Drive. Germantown, Maryland 20874.  Please include your order number in all correspondence.

PROMOTIONS

Promotional codes: Sometimes, we may give you a promotional code to reduce the price of specified products or memberships. each promotional code has its own rules which will be made clear at the time of issue. Promotional codes need to be entered at the checkout to be applied to your order. Promotional codes are non-transferable and cannot be used in conjunction with other promotions or discounts. We may cancel or suspend a promotional code without notice where an event beyond our control affects the running of the promotion, or where we suspect fraud or technical error. Where a promotion includes a free product.